BANDAI NAMCO Entertainment Customer Support
United States of America
Tel. (408)-235-2222
Monday - Friday (except major holidays)
9:00am - 1:00pm, 2:00pm - 5:00pm PST
Email: support@bandainamcogames.com
Korea
Korea Tech Support
Email: kr.service@bandainamcogames.asia
Tel: +82-2-445-7088
Taiwan, Hong Kong
Taiwan & Hong Kong Tech Support
Email: twservice@bandainamcogames.asia
Tel: +886-2-2546-9888
Singapore
Singapore Tech Support
Email: support@bandainamcogames.asia
Tel: +65389700
Australia
1902 26 26 26
$2,48/min (may change without notice)
au.support@bandainamcogames.com.au
Andorra
+34 902 10 18 67
Lunes - jueves: 09:00 – 18:00 Hora peninsular
Viernes: 09:00 – 14:00 Hora peninsular
(Soporte en castellano)
es.support@bandainamcogames.eu
BELGIUM/Belgique
Support en français: fr.support@bandainamcogames.eu
Support in English: customerserviceuk@bandainamcogames.eu (Monday - Friday: 09:00-18:00 GMT)
BENGLADESH /Bangladesh
+65 6538 9724
support@bandainamcogames.asia
BOSNIA/Bosna i Hercegovina (Босна и Херцеговина)
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
Brunei
+65 6538 9724
support@bandainamcogames.asia
BULGARIA/Balgariya
+ 30 210 60 18 800
support@bandainamcogames.asia
CZECH REPUBLIC/Česká republika
+420 270 004 366
Pondělí-Pátek: 08:00 – 17:00 CET (Podpora v češtině)
help@cenega.cz
DENMARK/Danmark
Monday - Friday: 09:00-18:00 GMT (Support in English)
customerserviceuk@bandainamcogames.eu
GERMANY/Deutschland
Technische: 0900-1-771 882
Spielerische: 0900-1-771 883
1,24 €/min aus dem dt. Festnetz
Montag - Samstag: 14:00-19:00 Uhr CET
de.support@bandainamcogames.eu
GREECE/Ελλάδα
+ 30 210 60 18 800
Αστική Χρέωση
Δευτέρα - Παρασκευή: 09:00-17:00 EET
gr.support@bandainamcogames.eu
ESTONIA/Eesti
+372 5307 6779
Klienditugi eesti, vene ja inglise keeles
Esmaspäev-Reede 09.00-17.00
info@gamestar.ee
SPAIN/España
+34 902 10 18 67
Lunes - jueves: 09:00 – 18:00 Hora peninsular
Viernes: 09:00 – 14:00 Hora peninsular
es.support@bandainamcogames.eu
Finland
Monday - Friday: 09:00-18:00 GMT (Support in English)
customerserviceuk@bandainamcogames.eu
France
0825 15 80 80
(Du lundi au samedi : 10:00-20:00)
0,15€/min
SUPPORT TECHNIQUE
CS80236
33612 CESTAS
fr.support@bandainamcogames.eu
India
+91-22-2966 1017
id--info@expressgames.in
Ireland
Monday - Friday: 09:00-18:00 GMT
customerserviceuk@bandainamcogames.eu
ICELAND/Ísland
Monday - Friday: 09.00-18.00 GMT (Support in English)
customerserviceuk@bandainamcogames.eu
ISRAEL/Israël
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
ITALY/Italia
it.support@bandainamcogames.eu
CAMBODIA/Kampuchea
+65 6538 9724
support@bandainamcogames.asia
Kazakhstan
Technical support: 0900-1-771 882
Game help: 0900-1-771 883
1,24€/min from a fixed line (support in English)
de.support@bandainamcogames.eu
CYPRUS/Κύπρος
+ 30 210 60 18 800
Δευτέρα - Παρασκευή: 09.00-17.00 EET
gr.support@bandainamcogames.asia
REPUBLIC OF LATVIA/Latvijas Republika
+372 5307 6779
Pagalba lietuvių ir anglų kalbomis
Pirmadieniais - Penktadieniais nuo 09:00-17:00
info@gamestar.lt
LAOS/Lao
+65 6538 9724
support@bandainamcogames.asia
LITHUANIA/Lietuvos Respublika
+ 370 6896 82 43
Pagalba lietuvių ir anglų kalbomis
Pirmadieniais - Penktadieniais nuo 09:00-17:00
info@gamestar.lt
Luxemburg
Support en français: fr.support@bandainamcogames.eu
Support in English: customerserviceuk@bandainamcogames.eu (Monday - Friday: 09:00-18:00 GMT)
HUNGARY/Magyarország
+7 (495) 981-23-72
Hétfő-Péntek: 09:00 – 17:00 CET (magyar nyelvű terméktámogatás)
Malaysia
+65 6538 9724
support@bandainamcogames.asia
BURMA/Myanmar
+65 6538 9724
support@bandainamcogames.asia
NETHERLANDS/Nederland
Monday - Friday: 09:00-18:00 GMT (Support in English)
customerserviceuk@bandainamcogames.eu
New Zealand
0900 54263
$1,99/min (may change without notice)
au.support@bandainamcogames.co.nz
Norway
Monday - Friday: 09:00-18:00 GMT (Support in English)
customerserviceuk@bandainamcogames.eu
AUSTRIA/Österreich
Technische: 0900-400 654
Spielerische: 0900-400 655
1,35 €/min
Montag - Samstag: 14:00-19:00 Uhr CET
de.support@bandainamcogames.eu
PHILIPPINES/Pilipinás
+65 6538 9724
support@bandainamcogames.asia
POLAND/Polska
+48 (22) 574 2 574
Poniedziałek-Piątek: 09:00 – 17:00 CET (obsługa w języku polskim)
co*k@cenega.com
Portugal
+34 902 10 18 67
Segunda a Quinta: 09:00 – 18:00
pt.support@bandainamcogames.eu
ALBANIA/Republika e Shqipërisë
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
Republika Hrvatska (CROATIA)
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
Romania
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
RUSSIA/Российская Федерация
+7 (495) 981-23-72
Понедельник – Пятница: 09:00 – 19:00 (поддержка на русском языке)
Saudi Arabia
+971 4 800 7669
Local charge Sony Center
Saturday - Thursday 10.00-21.00 (Saudi Arabian time)
SWITZERLAND/Schweiz
Technische: 0900-929300
Spielerische: 0900-770780
2,50 CHF/min
Montag - Samstag: 14:00-19:00 Uhr CET
de.support@bandainamcogames.eu
Serbia
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
Singapore
+65 6538 9724
support@bandainamcogames.asia
SLOVENIA/Slovenija
+ 30 210 60 18 800
Monday - Friday: 09:00-17:00 EET (Support in English)
gr.support@bandainamcogames.eu
SLOVAKIA/Slovenská republika
+420 270 004 366
help@cenega.cz
South Africa
Monday - Friday: 09:00-18:00 GMT
customerserviceuk@bandainamcogames.eu
SWEDEN/Sverige
Monday - Friday: 09:00-18:00 GMT (Support in English)
customerserviceuk@bandainamcogames.eu
Thailand
+65 6538 9724
support@bandainamcogames.asia
EAST TIMOR/Timor-Leste
+65 6538 9724
support@bandainamcogames.asia
UKRAINE/Ukrayina
+38 044 284 04 32
Понедельник – Пятница: 09:00 – 19:00 (поддержка на русском языке)
United Kingdom
Monday - Friday: 09:00-18:00 GMT
customerserviceuk@bandainamcogames.eu
United Arab Emirates
+971 4 4539618
10:00 – 18:00 on working days
info@gameplayentertainment.com
Vietnam
+65 6538 9724
support@bandainamcogames.asia